Privacy Policy

Last Updated: September 2, 2025

Introduction

Avatar Chatbot ("we," "our," or "us") provides interactive AI chatbots for business websites. This Privacy Policy describes how we collect, use, and safeguard your data when you interact with our website, platform, or deployed AI chat widgets.

Information We Collect

We collect the following:

Visitor input via chatbot (e.g., name, queries, contact info)
Chat transcripts and interaction metadata
Browser details, IP address, device type
Account data for admins: name, email, login credentials
Payment information (processed via secure third-party)

How We Use Your Information

We use collected data to:

Operate and improve chatbot accuracy
Personalize chatbot interactions
Provide customer support
Analyze user engagement and website performance
Ensure security and detect misuse

Data Sharing

We may share your data with:

Hosting and AI service providers
CRM systems (if integrated)
Legal authorities (where required)
Other users in your organization (admin view only)

Your Rights

Depending on your location, you may request access, correction, deletion, or restriction of your personal information. Email privacy@avatarchatagents.ai to exercise your rights.

Contact Us

Software Programming Group LLC

Re: Avatar Chatbot

295 Durham Avenue, Suite D

South Plainfield, NJ 07080

Email: info@avatarchatbots.ai

Additional Information for Specific Jurisdictions

If you are a resident of the United States or the European Economic Area (EEA), United Kingdom, or Switzerland, you may have certain rights under applicable privacy laws. This section outlines those rights as they relate to your use of Avatar Chatbot.